ROLE:
As the Sales Manager at Smart Mentoring, you are a key stakeholder responsible for driving all revenue for our rapidly growing premium online coaching programs, ensuring exceptional value and transformative results for our clients.
This isn't just about leading sales; it's about aiding us to achieve our mission to support coaches and consultants in scaling from solopreneurs to CEOs, achieving permanent success and limitless growth. You'll drive all sales efforts and oversee and manage our fast-growing sales department while working directly with our CEO.
Your responsibilities include scaling our sales team, building out processes and systems to support our growth, and driving our world-class sales culture through praise over punishment.
Ultimately, as our Sales Manager, you're shaping our company’s sales team, driving customer acquisition, and inspiring both our team and customers alike.
We are looking for someone who embodies our core values: Results driven, integrity, simplifying, radical responsibility, growth mindset and has experience managing a B2B sales team with a short/translational sales process.
RESPONSIBILITIES:
Lead the morning sales meeting consisting of motivating the team towards the larger vision, updating on important projects, and training on the sales process while driving results.
Create a game plan to motivate and improve individual performance for sales reps on a 1-1 basis through weekly 1-1s with holding the team accountable and radically responsible.
Oversee the day to day efforts of the sales team, taking full ownership to allow the CEO to step out of daily activities.
Collaborate across departments and with our client success and marketing team to build out innovative systems to help support the rapidly growing sales team.
Own implementation of the systems with the sales team to create an excellent experience for our internal team & customers.
Explore and provide solutions to any inefficiencies in the sales process to enhance the sales teams performance driving revenue growth.
Own data reporting ensuring visibility to the CEO to assist with strategic decisions for Smart Mentoring.
Recruiting to bring in top sales talent and help scale our quickly growing sales organization while holding our world-class culture.
Assist with ongoing creation and development of SOPs that support our Customer Experience objectives
RESULTS:
Onboarding process to quickly ramp up sales to KPI.
All Business Consultants are properly trained and follow the sales scripts and processes
Monthly conversion rate of 30% of all calls on calendar is maintained
Monthly sales goals are maintained and exceeded (32 new clients per month)
Weekly game tape review sessions are conducted with BC feedback is provided based on results and follow up to ensure feedback is being implemented takes place
The Business Consultant (BC)team feel supported and have a clear understanding of their daily roles and responsibilities
CEO’s attention is not spent on BC team’s daily activities
All BCs have a clear understanding of when a client should be escalated to customer service and do so in a timely and effective manner
CEO has full transparency into accurate, daily metrics and performance of the team
Each BC is held accountable to individual action plans creating a culture of ongoing skill development
All projects are addressed/managed in a timely manner with clear expectations and due dates
Culture of results driven and growth mindset is maintained
A weekly report is sent to the CEO weekly on Thursdays
REQUIREMENTS
3+ years experience managing B2B sales team
Experience in B2B transactional sales with a short sales cycle
Experience with B2B Sales (2+ years)
Track record of sales ability
Built out sales process and operations for a fast-growing company
Exceptional sales coaching skills with the ability to influence behavior change
Able and/or comfortable adapting quickly to changes quickly
Excellent collaborator and communicator, both written and verbal
Excellent Leadership Skills
Able to understand and analyze metrics
Self-Directed
Exceptional time management skills
LOCATION:
Our office is located in Helsinki, but we offer a hybrid work model, allowing you to work remotely part of the time.
SALARY
On-Target Earnings: 120 000 €
BENEFITS:
Comprehensive occupational healthcare
Company-provided equipment (e.g., laptop, phone)
Access to a curated professional development program designed to enhance your skills and support your growth